Welcome to Matthew Trips. By booking, purchasing, or using our services, you agree to these Terms and Conditions. Please read them carefully.
1. Definitions
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“Company,” “we,” “our,” “us” refers to Matthew Trips.
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“Customer,” “you,” “your” refers to any person using our services.
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“Services” refers to travel bookings, tours, and related services provided by Matthew Trips.
2. Booking & Payment
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Bookings are confirmed only upon receipt of payment or deposit, as specified during checkout.
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Prices are subject to change until the booking is confirmed.
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You are responsible for providing accurate personal and payment information.
3. Cancellations & Refunds
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Cancellation policies vary depending on the service or trip booked. Specific terms will be provided at the time of booking.
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Refunds, if applicable, will be processed based on the cancellation policy.
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No refunds will be given for no-shows or unused portions of services.
4. Travel Documents & Responsibilities
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You are responsible for obtaining valid passports, visas, health certificates, and any other required travel documents.
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Matthew Trips is not liable for denied entry to any country due to missing or invalid documents.
5. Liability & Disclaimer
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Travel involves risks. Matthew Trips is not liable for personal injury, illness, loss, damage, or expenses arising from acts of nature, government actions, accidents, or third-party service providers.
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We are not responsible for delays, cancellations, or changes caused by airlines, transport providers, or unforeseen circumstances.
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Our liability is limited to the value of the services purchased.
6. Insurance
We strongly recommend that all customers obtain comprehensive travel insurance to cover cancellations, medical expenses, personal belongings, and other risks.
7. Conduct
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Customers must behave responsibly and comply with local laws and regulations.
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Matthew Trips reserves the right to refuse service or remove any customer whose behavior is disruptive, illegal, or endangers others.
8. Intellectual Property
All content on our website, including logos, text, images, and materials, is owned by Matthew Trips and may not be used without prior written permission.
9. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
10. Changes to Terms
We may update these Terms and Conditions from time to time. Updated terms will be posted on our website with a revised “Effective Date.”
11. Contact Us
For questions regarding these Terms and Conditions, please contact us:
Matthew Trips
📧 Email: [email protected]